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Carriage Terms — Skntp

Effective Date: The date of your order constitutes acceptance of these Carriage Terms. These terms govern the shipment of all products purchased from skntp.com and form part of your purchase agreement. Please read them carefully before placing your order.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country or region and the total weight of the package. You will see the full shipping cost displayed before you confirm payment, and no additional shipping charges will be applied after that point. Skntp may occasionally offer free standard shipping for orders above a qualifying purchase threshold; such promotions are announced on our website and at checkout.

Please note that shipping costs are generally non-refundable in cases where the customer refuses delivery of the package or fails to collect it from the carrier without prior arrangement.

Shipping Methods

We offer the following shipping methods depending on your destination. Availability of each method varies by location and is confirmed at checkout:

• Standard Shipping: Estimated delivery in 7–21 business days.
• Expedited Shipping: Estimated delivery in 5–12 business days.
• Express Shipping: Estimated delivery in 3–7 business days.

All shipments include a tracking number so you can monitor your package throughout transit.

Shipping Destinations

Skntp ships internationally to the countries and regions listed at checkout. Please verify shipping availability for your specific location during the ordering process.

We strive to ship to as many destinations as possible, including APO and FPO military addresses where carrier services permit. However, we reserve the right to decline shipping to certain regions due to legal restrictions, trade regulations, or carrier limitations. If a destination is unavailable at checkout, please contact us for further assistance.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Processing times do not include weekends or public holidays. Orders placed on weekends or holidays will begin processing on the next business day. During peak seasons — such as holiday periods and major sales events — processing may take longer than usual. We will notify you of any significant delays via email.

Delivery Timeframes

Delivery timeframes depend on the shipping method selected at checkout and the destination country. Below are the general estimated delivery windows for each shipping class:

• Standard Shipping: 7–21 business days
• Expedited Shipping: 5–12 business days
• Express Shipping: 3–7 business days

These timeframes are estimates only and are not guaranteed. Skntp is not responsible for delays caused by customs clearance procedures, adverse weather conditions, carrier disruptions, or other circumstances beyond our control.

Shipment Tracking

Once your order has been dispatched, a tracking number is provided for every shipment. You will receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page.

Using this tracking number, you can monitor your package’s progress through the carrier’s official website. Please allow 24–48 hours after receiving your tracking number for the information to become available in the carrier’s system, as packages may not be scanned immediately upon dispatch.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. The customer is solely responsible for paying any such charges. Skntp is not liable for delays or additional costs caused by customs inspection or clearance procedures.

We recommend that you check with your local customs office before ordering to understand the duties and taxes that may apply in your country. Please note that Skntp cannot mark packages as gifts or declare a lower value on customs forms to avoid duties or taxes, as doing so would violate international trade regulations.

Lost, Damaged, or Delayed Shipments

If you believe your package has been lost or arrived damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

While we will assist in filing claims with the carrier when applicable, Skntp is not liable for delays caused by the carrier or by customs authorities. In the event a lost or significantly damaged shipment is confirmed, we will, at our discretion, reship your order or issue a refund in accordance with our returns policy.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping addresses at checkout. Skntp is not responsible for packages delivered to an incorrect address provided by the customer at the time of order.

If a package is returned to us due to an incorrect or incomplete address, the customer may be required to cover any additional shipping costs associated with reshipment. If you realize that your shipping address is incorrect after placing your order, please contact us immediately so we may attempt to update the details before dispatch.

Contact Us

If you have any questions about our Carriage Terms or your shipment, please contact us using the details below:

You can also visit our website at skntp.com for the latest shipping information and updates.

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